After our company verified and authorized your payment, processing your order might take up to 1 to 5 Days, excluding weekends and holidays. If you made your purchase after 9 pm Pacific Standard Time, please be advised that we will not be able to ship it out until the next business day.

Similarly, if you made your order after 9 am Pacific Standard Time the shipment will be on the following Monday. For the tracking details, please allow at least 1 to 5 Days  for the information to update.

The Shipping Times

Please note the following terms and shipping times for your order:

All orders eligible free shipping

Please allow between 15-45 days for your order to arrive. If more than 45 days have passed please email us at [email protected] to review the status of your order. Refunds will be handled through email if necessary.

Delivered Duties Paid – This means that all taxes and import duties are collected and paid in the checkout.

Delivered Duties Unpaid – This means that the customer must collect and pay the taxes and import duties upon delivery of the products. It means that the customer holds the responsibilities for all the fees related to import duties and taxes.

Calculations of Taxes and Import Duties

For orders with Duties Delivered Paid, the import duties and taxes include in the price but it depends on the country for shipment. If not included with the price, you can find it at the checkout. As for orders with Duties Delivered Unpaid, the customer handles all the import duties and taxes, which he or she can take care at the customs.